Netic

Cybernetic Labs, Inc. (d/b/a: Netic) is a technology company founded in 2024 by Melisa Tokmak, with its headquarters located in San Francisco, California. The company develops an AI-powered platform that automates revenue generation and operational workflows for essential service industries, enabling autonomous handling of customer interactions and demand management. Business/Product Breakdown Netic provides an AI-driven revenue engine tailored for service enterprises in sectors such as home services, automotive, and consumer healthcare, focusing on automating inbound lead conversion, outbound opportunity identification, and analytics to support end-to-end customer lifecycle management. The platform features autonomous AI agents through its Convert module, which processes interactions across channels including calls, texts, web chats, online widgets, and third-party platforms to qualify leads, book jobs, resolve inquiries, and integrate directly with CRM or field service management systems while adhering to operational rules and brand voice. Complementing this, the Cultivate engine analyzes customer data alongside external signals like weather patterns, equipment age, and seasonal demand to proactively launch personalized engagement campaigns for upsells, memberships, and maintenance services, operating 24/7 without burdening call centers. Additional analytics tools deliver performance overviews, trend insights, and detailed interaction reports to optimize resource allocation and technician capacity. The core Netic Brain AI, trained on service industry workflows and real-time signals, supports multimodal execution across speech, text, and data for seamless, production-grade automation.